This is problem faced by quite a few of our members. For advice, skip to the bottom of this page.
Here is a typical sequence of events:
I had registration confirmed.
when I try to sign-in it does not recognise my password.
I have requested a new password or reminder twice now and have not heard anything back.
I need to log in to give my feedback and get my certificate – can you help??
Please wait for 1 hour, and try password reset on login page. Again, please wait for the password reset link.
If you continue to try to login, the system security will lock you out for 30 minutes.
Apologies for the slow speed of these things.
‘Good things come to those who wait’